CORONAVIRUS UPDATE

In line with the latest government advice we have unfortunately had to close our stores until it is safe for our customers and staff to reopen.

We can still take orders on our website, however delivery will be delayed. We will be attempting to reply to all communications via email and social media as quickly as possible.

Our current delivery estimate is 5 days. If any item(s) will take longer we will contact you directly. If you have a special event date please contact us.

In these unprecedented times we ask for your support and understanding and look forward to reopening safely as soon as possible.

CHARGES

FREE delivery on all orders over £25 with FREE Special Delivery for all orders over £100.

Unfortunately at present we do not deliver outside of the UK.

DELIVERY

Orders placed before 5pm, Monday to Thursday, will be despatched the following day*. Orders placed on Friday, Saturday and Sunday will be despatched on Monday*.

If you have any special postage requests please contact us as we would be delighted to accommodate your personal requirements.

Order Delivery Day**

To receive an order within 48 hours**, please see the table below.

Order Day	Order Time	Delivery	Arrival**
Monday	Before 5pm After 5pm	Special	Wednesday Thursday
Tuesday	Before 5pm After 5pm	Special	Thursday Friday
Wednesday	Before 5pm After 5pm	Special Saturday	Friday Saturday
Thursday	Before 5pm After 5pm	Saturday Special	Saturday Monday
Friday	Before 5pm After 5pm	Special Special	Monday Tuesday
Saturday	Anytime	Special	Tuesday
Sunday	Anytime	Special	Tuesday

 

NEXT DAY DELIVERY

Orders placed before 2pm, Monday to Friday, will be sent that day* with all orders of Special Delivery arriving the next day**. Orders placed after 2pm will be sent the following day. Except after 2pm Friday, which will be sent out Monday.

Orders placed with Special Delivery before 2pm on Friday are guaranteed Monday latest, unless Saturday Delivery is selected.

Order Delivery Day**

To receive an order the next day please see the table below.

Order Day	Order Time	Delivery	Arrival**
Monday	Before 2pm	Special	Tuesday
	After 2pm		Wednesday
Tuesday	Before 2pm	Special	Wednesday
	After 2pm		Thursday
Wednesday	Before 2pm	Special	Thursday
	After 2pm		Friday
Thursday	Before 2pm	Special	Friday
	After 2pm	Saturday	Saturday
Friday	Before 2pm	Saturday	Saturday
	After 2pm	Special	Tuesday
Saturday	Anytime	Special	Tuesday
Sunday	Anytime	Special	Tuesday

 

* All shipping times are dependant on stocking levels and availability.
** We can not guarantee delivery times of Royal Mail services.

Read more about Royal Mail's services.

As we use Royal Mail to deliver our parcels we can not pass on delivery requests, such as 'leave in front porch'. However you may wish to leave a note out for your postman.

Please be aware that while most of our stock is sent from a central location on occasion items maybe sent from our stores. We always endeavour to send out orders as soon as possible, however sometimes stock location can cause a slight delay.

Sale items and pre-owned watches may take three to five days before leaving us due to their locations.

When you place an order you will receive an automatic order receipt email. This acts as your receipt and acknowledges your payment.

Very occasionally, we may have to e-mail you subsequently if an issue arises with your order, but we try to do this as soon as possible if there is a problem.

Once the order has been dispatched you'll be sent another email with a Delivery Number and in some cases a Royal Mail tracking number. If there will be a delay dispatching an item then we will let you know as soon as possible.

Full Delivery Charges

Order Value	2nd Class Recorded	1st Class Recorded	Special Delivery	Saturday Delivery
£25 and under	£2.50	£3.50	£7.50	£9.95
Over £25 to under £50	Free	£3.50	£7.50	£9.95
£50 to under £100	Free	Free	£7.50	£9.95
£100 and over	Free	Free	Free	£9.95