Delivery

Burrells

Delivery

Delivery

Burrells

Delivery

CORONAVIRUS UPDATE

In line with the latest government advice we have unfortunately had to close our stores until it is safe for our customers and staff to reopen.

We can still take orders on our website, however delivery will be delayed. We will be attempting to reply to all communications via email and social media as quickly as possible.

Our current delivery estimate is 5 days. If any item(s) will take longer we will contact you directly. If you have a special event date please contact us.

In these unprecedented times we ask for your support and understanding and look forward to reopening safely as soon as possible.

CHARGES

FREE delivery on all orders over £25 with FREE Special Delivery for all orders over £100.

Unfortunately at present we do not deliver outside of the UK.

DELIVERY

Orders placed before 5pm, Monday to Thursday, will be despatched the following day*. Orders placed on Friday, Saturday and Sunday will be despatched on Monday*.

If you have any special postage requests please contact us as we would be delighted to accommodate your personal requirements.

Order Delivery Day**

To receive an order within 48 hours**, please see the table below.

Order Day Order Time Delivery Arrival**
Monday Before 5pm
After 5pm
Special Wednesday
Thursday
Tuesday Before 5pm
After 5pm
Special Thursday
Friday
Wednesday Before 5pm
After 5pm
Special
Saturday
Friday
Saturday
Thursday Before 5pm
After 5pm
Saturday
Special
Saturday
Monday
Friday Before 5pm
After 5pm
Special
Special
Monday
Tuesday
Saturday Anytime Special Tuesday
Sunday Anytime Special Tuesday

 

NEXT DAY DELIVERY

Orders placed before 2pm, Monday to Friday, will be sent that day* with all orders of Special Delivery arriving the next day**. Orders placed after 2pm will be sent the following day. Except after 2pm Friday, which will be sent out Monday.

Orders placed with Special Delivery before 2pm on Friday are guaranteed Monday latest, unless Saturday Delivery is selected.

Order Delivery Day**

To receive an order the next day please see the table below.

Order Day Order Time Delivery Arrival**
Monday Before 2pm Special Tuesday
After 2pm Wednesday
Tuesday Before 2pm Special Wednesday
After 2pm Thursday
Wednesday Before 2pm Special Thursday
After 2pm Friday
Thursday Before 2pm Special Friday
After 2pm Saturday Saturday
Friday Before 2pm Saturday Saturday
After 2pm Special Tuesday
Saturday Anytime Special Tuesday
Sunday Anytime Special Tuesday

 

* All shipping times are dependant on stocking levels and availability.
** We can not guarantee delivery times of Royal Mail services.

Read more about Royal Mail's services.

As we use Royal Mail to deliver our parcels we can not pass on delivery requests, such as 'leave in front porch'. However you may wish to leave a note out for your postman.

Please be aware that while most of our stock is sent from a central location on occasion items maybe sent from our stores. We always endeavour to send out orders as soon as possible, however sometimes stock location can cause a slight delay.

Sale items and pre-owned watches may take three to five days before leaving us due to their locations.

When you place an order you will receive an automatic order receipt email. This acts as your receipt and acknowledges your payment.

Very occasionally, we may have to e-mail you subsequently if an issue arises with your order, but we try to do this as soon as possible if there is a problem.

Once the order has been dispatched you'll be sent another email with a Delivery Number and in some cases a Royal Mail tracking number. If there will be a delay dispatching an item then we will let you know as soon as possible.

Full Delivery Charges

Order Value 2nd Class Recorded 1st Class Recorded Special Delivery Saturday Delivery
£25 and under £2.50 £3.50 £7.50 £9.95
Over £25 to under £50 Free £3.50 £7.50 £9.95
£50 to under £100 Free Free £7.50 £9.95
£100 and over Free Free Free £9.95